Nominee Case Manager

Part-time Nominee Case Manager

  • Department Nominee
  • Reporting to Nominee Team Leader
  • Location Manchester
  • Salary £25,000 – £27,500
  • 37.5 Hours Per Week
  • Duration Permanent

Role and Responsibility

The Case Manager’s main duties will be to:

  • Liaise with introducers and complete initial case reviews to ensure accuracy of information
  • Conduct a call with the client in line with the requirements of SIP 3.1
  • Liaise with the client in all aspects, requesting and monitoring receipt of missing information where applicable
    Draft an IVA proposal with accuracy
  • Convene and conduct a meeting of creditors
  • Liaise with creditors where necessary to obtain a vote or discuss modifications
  • Maintain case records and relevant Management Information
  • Ad hoc duties and projects as required

Knowledge and Skills

  • A good understanding of all aspects of pre appointment IVA and objection handling
  • A sound knowledge of all debt solutions
  • Excellent organisation skills and able to prioritise and manage workload
  • Excellent communication and interpersonal skills
  • Attention to detail
  • Ability to work in conjunction with other teams and provide support where necessary
  • Problem solving and analytical skills

Desirable Criteria

  • Previous experience in working in debt advice and/or personal insolvency
  • CPI/CPPI
tick icon

Essential Criteria

  • GCSE Maths and English (Grade A-C) (or equivalent)
  • Good general IT skills and the ability to adapt to new systems
  • Ability to multi-task and work to targets
  • Strong communication skills – must be able to communicate effectively in writing and verbal

Apply Now

If you are interested in this role, please email your up to date CV to careers@debtmovement.co.uk

and include the following reference in the email subject line – DMNCM.

Good Luck and we look forward to hearing from you!