Nominee Case Manager

Part-time Nominee Case Manager

  • Department Nominee
  • Reporting to Nominee Team Leader
  • Location Manchester
  • Salary £25,000 – £27,500 (Pro rata)
  • 13.5 Hours per week
  • Duration Permanent

Role and Responsibility

The Case Manager’s main duties will be to:

  • Liaise with introducers and complete initial case reviews to ensure accuracy of information
  • Conduct a call with the client in line with the requirements of SIP 3.1
  • Liaise with the client in all aspects, requesting and monitoring receipt of missing information where applicable
    Draft an IVA proposal with accuracy
  • Convene and conduct a meeting of creditors
  • Liaise with creditors where necessary to obtain a vote or discuss modifications
  • Maintain case records and relevant Management Information
  • Ad hoc duties and projects as required

Knowledge and Skills

  • A good understanding of all aspects of pre appointment IVA and objection handling
  • A sound knowledge of all debt solutions
  • Excellent organisation skills and able to prioritise and manage workload
  • Excellent communication and interpersonal skills
  • Attention to detail
  • Ability to work in conjunction with other teams and provide support where necessary
  • Problem solving and analytical skills

Desirable Criteria

  • Previous experience in working in debt advice and/or personal insolvency
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Essential Criteria

  • GCSE Maths and English (Grade A-C) (or equivalent)
  • Good general IT skills and the ability to adapt to new systems
  • Ability to multi-task and work to targets
  • Strong communication skills – must be able to communicate effectively in writing and verbal

Apply Now

If you are interested in this role, please email your up to date CV to

and include the following reference in the email subject line – DMNCM.

Good Luck and we look forward to hearing from you!