Nominee Case Manager
Part-time Nominee Case Manager
- Department Nominee
- Reporting to Nominee Team Leader
- Location Manchester
- Salary £25,000 – £27,500 (Pro rata)
- 13.5 Hours per week
- Duration Permanent
Role and Responsibility
The Case Manager’s main duties will be to:
- Liaise with introducers and complete initial case reviews to ensure accuracy of information
- Conduct a call with the client in line with the requirements of SIP 3.1
- Liaise with the client in all aspects, requesting and monitoring receipt of missing information where applicable
Draft an IVA proposal with accuracy - Convene and conduct a meeting of creditors
- Liaise with creditors where necessary to obtain a vote or discuss modifications
- Maintain case records and relevant Management Information
- Ad hoc duties and projects as required
Knowledge and Skills
- A good understanding of all aspects of pre appointment IVA and objection handling
- A sound knowledge of all debt solutions
- Excellent organisation skills and able to prioritise and manage workload
- Excellent communication and interpersonal skills
- Attention to detail
- Ability to work in conjunction with other teams and provide support where necessary
- Problem solving and analytical skills
Desirable Criteria
- Previous experience in working in debt advice and/or personal insolvency
- CPI/CPPI
Essential Criteria
- GCSE Maths and English (Grade A-C) (or equivalent)
- Good general IT skills and the ability to adapt to new systems
- Ability to multi-task and work to targets
- Strong communication skills – must be able to communicate effectively in writing and verbal
Apply Now
If you are interested in this role, please email your up to date CV to careers@debtmovement.co.uk
and include the following reference in the email subject line – DMNCM.
Good Luck and we look forward to hearing from you!
